Thrifty Foods Smile Card Fundraising Program

How does loading the cards work?

There is absolutely no cost to you.  Thrifty Foods will donate 5% of the amount you load onto your Smile Card to Royal Columbian Hospital Foundation.

1. Take the Smile Card with you to Thrifty Foods when you go grocery shopping.
2. Ask the cashier to load any amount you wish onto the card before having your grocery order rung through. Pay for the card load with cash, debit card or credit card.
3. Ring your grocery order through and pay for your order with your Smile Card.

When the card balance is running low, load it again to continue to support every time you shop! It’s that simple!

Does using a Smile Card like this affect my Club Thrifty Foods points?

No it does not. The programs work together, not independently of each other. Customers enrolled in the program continue to load their Fundraising Smile Card at the till, which initiates the 5% donation from Thrifty Foods (card loads are not eligible to earn Club Thrifty Foods points). They then use the Smile Card as a method of payment for your groceries, just like any other payment method.

Where do I get Smile Cards?

Click here to request a card.

What if I do not have enough funds on my Smile Card to pay for my grocery order?

The cashier can apply all available funds on the card to your order. The outstanding balance can be paid in cash, debit card, or credit card. Cashiers cannot load a Smile Card once a grocery order has been rung though the till.

What if there are funds remaining on my Smile Card once I’ve paid for my grocery order?

Use the funds to pay for purchases next time you shop at Thrifty Foods! While some customers will only load enough to pay for their current grocery order other customers will load an amount equal to their weekly, biweekly or monthly grocery budget on payday or at the beginning of the month and use the card for their next several purchases. Using a pre-loaded card speeds up the purchase transaction time as no pin number or signature is required.

How do I know I’m supporting the right hospital program?

Your grocery receipt will display a message on the receipt stating, “Royal Columbian Hospital Foundation Program Name Thanks for your support!”

How do I know the current balance of my Smile Card?

Your grocery receipt will show the remaining balance of your Smile Card after each purchase or a cashier can swipe the card and do a balance inquiry. You can also check your card balance by going to by clicking here.

What if my Smile Card is lost or stolen and there is a balance on it?

Lost or stolen cards should be reported immediately by calling Thrifty Foods Customer Service (250-544-1234 or 1-800-667-8280) or by going to any Thrifty Foods store. Once reported, existing funds on the card are locked. A replacement card must be obtained from the RCHF Smile Card Administrator. Keep a record of your 19 digit card number, located on the back of the card, for reference in case of loss/theft.

Is this fundraising limited to the Sapperton location of Thrifty Foods?

No, this program is available to anyone who would like to support Royal Columbian Hospital, and your grocery shopping can be done at any Thrifty Foods location. Please feel free to encourage friends and family to request cards too.

QUESTIONS?

Contact the RCHF Smile Card Administrator: Sandy Fiddis at sandy.fiddis@fraserhealth.ca or (604) 520-4930

Please note that Thrifty Foods requires that all cards will be tracked. A list containing card numbers, names of the holders, addresses, emails and contact numbers will be kept by the RCHF Smile Card Administrator.  This list may also be used to keep you informed about the hospital and Foundation.

Click here to request a card.