Contact Us


From highway one, take the Brunette Avenue exit.

If coming by Skytrain, exit at Sapperton located directly across the street from Royal Columbian Hospital.

Drop by and see us in the main lobby of the Health Care Centre.

Foundation contact info:

(for hospital switchboard, select THE HOSPITAL near the top of this page)

Ph: 604.520.4438
Fx: 604.520.4439


330 East Columbia Street
New Westminster, BC V3L 3W7

Connect with Foundation staff

President and CEO

Jeff Norris


For Major Gifts

Jennifer Atkinson


For Legacy Gifts

Catherine Cornish


For Media Inquiries

Linda Morgan


For Fundraising Events

Thais Venditti


MAIN SWITCHBOARD (24 hours a day)





330 E Columbia St.
New Westminster
British Columbia
V3L 3W7

View Map

Contacting Patients

Patient Information Line



You can stay in touch with patients at the Royal Columbian Hospital by simply e-mailing Be sure to include the patient’s full name, unit and room number in your e-mail. Dedicated volunteers will hand deliver your message. The service is available Monday to Friday, 8 am to 4 pm (PST). Note: Patients are unable to send a response through this service.


If you have a compliment or a complaint, please first speak with the person who provided the service, or to the manager of the area. You may also reach out by email at

If a complaint remains unresolved after discussing the issue with the service area, you are encouraged to contact the Patient Care Quality Office.

Mail: Patient Care Quality Office
Fraser Health
11762 Laity St, 4th floor
Maple Ridge, BC V2X 5A3

Tel: 1-877-880-8823
Fax: 604-463-1888

Patient Care Quality Office hours are Monday to Friday from 8:30 a.m. to 4:30 p.m. Closed on weekends and statutory holidays.

Office Hours

Monday to Friday
8:30 am to 4:30 pm

We are closed Saturdays, Sundays and public holidays.

Hospital Patient and Visitor Information

Hospital Location
330 East Columbia Street
New Westminster, BC V3L 3W7
view map

Hospital Contact Information

Main Switchboard (24 hours a day): 604.520.4253
Volunteer Resources:

RCH Auxiliary Gift Shop & Thrift Store

The Royal Columbian Hospital (RCH) Auxiliary volunteers operate a hospital gift shop and a thrift store. Proceeds from these stores are used to fund equipment and comfort items for the benefit of RCH patients.

Gift Shop

Health Care Centre Lobby

Hours of operation:
Saturday and Sunday: 10 am – 5 pm
Monday to Friday: 10 am – 6 pm

New to You Thrift Store

416 Columbia Street East
New Westminster, B.C. V3L 3W9
Tel: 604-515-4815

Hours of operation:
Tuesday to Saturday: 10am – 3:30 pm